Elasticsearch support - An Overview
Elasticsearch support - An Overview
Blog Article
Elasticsearch, Logstash, and Kibana take pleasure in the good thing about acquiring lively and handy communities. You may have our assurance of superior-excellent support and solitary source of truth of the matter as an Elasticsearch Support purchaser, although the Elastic Local community can be a handy source for you personally everytime you want it.
We’ll also believe you agree to just how we use cookies and they are ok with it as explained inside our Privateness Coverage, unless you end up picking to disable them entirely through your browser.
Should you be utilizing a distribution checklist as your registered electronic mail, You can even sign up a second e mail tackle with us. Just open a circumstance to let's know the identify and e-mail handle you desire to to become extra.
In the Elasticsearch Provider Console: Visit the Support web page or decide on the support icon, that appears similar to a lifestyle preserver, on any website page during the console. Call us by electronic mail: support@elastic.co
Include things like the deployment ID that you'd like assist with, especially if you've got many deployments. You could find the deployment ID about the overview website page on your cluster while in the Elastic Cloud Console.
If you have any technical questions that aren't for our Support workforce, hop on our Elastic Neighborhood forums and get responses with the gurus while in the Neighborhood, which includes folks from Elastic.
We can offer support no matter if your setting is on-prem or within the cloud. Contact our workforce to debate your certain infrastructure and specifications, together with SLAs and stability requires.
Focus on your certain necessities If you enter a support contract with Instaclustr, you will be leveraging over three hundred million node hrs of administration and support experience with open up source systems, including the Open up Distro of Elasticsearch.
If you Make contact with us by electronic mail, you should use the e-mail deal with that you registered with, so that we will help you additional rapidly.
Describe the condition. Contain any relevant particulars, which includes mistake messages you encountered, dates and periods when the issue transpired, or anything you're thinking that could possibly be handy.
Other search engines like yahoo affiliate your advertisement-simply click habits that has a profile on you, that may be made use of afterwards to focus on adverts to you personally on that search engine or all over the web.
Microsoft and DuckDuckGo have partnered to offer a research Resolution that delivers related ads to you while preserving your privacy. If you click on a Microsoft-presented ad, you will be redirected on the advertiser’s landing website page via Microsoft Promoting’s System.
By electronic mail: support@elastic.co. Should you contact us by email, make sure you use the email handle which you registered with, in order that we will help you more immediately. If you are using a distribution list as your registered electronic mail, You may as well sign up a 2nd e-mail deal with with us.
These subscription levels present assured reaction moments for support concerns, much better support protection hours, and support contacts at Elastic. Furthermore, it includes support for how-to and progress concerns. The exact support coverage depends upon your membership amount.
Elasticsearch, Logstash, and Kibana take pleasure in the benefit of acquiring lively and useful communities. You have our assurance of superior-high-quality support and solitary supply of fact as an Elastic Cloud person, even so the Elastic Local community can be a helpful useful resource for you when you have to have it.
Support is supplied by e-mail or through the Elastic Support Portal. The most crucial concentration of support is to be sure your Elasticsearch Support deployment shows a environmentally friendly position and is on the market. There's no certain initial or ongoing response time, but we do try to interact on each problem in just three small business days.
Involve the deployment ID that you want help with, particularly if you have various deployments. The deployment ID can be found on the overview web page to your cluster while in the Elasticsearch Company Console.
Many people market support and afterwards Elasticsearch support don’t wander the stroll. Being a pure open up resource enterprise, we can only differentiate on price and support, and we treatment deeply about protecting good support and fixing our buyers’ complications quickly.
Being an Elasticsearch Service buyer, you might receive an email with Guidelines tips on how to log in towards the Support Portal, where you can observe each recent and archived instances.
Just open up a case to let us know the name and e mail tackle you prefer to to become additional. When opening a scenario, Here are a few things you can do to acquire assist more rapidly: